- Amazon sets UK delivery record
- Prime Air drone expansion planned
- Global fast delivery effort continues
We’ve all experienced the anticipation of waiting for an online order, only to face weeks of delay.
Last year, an Amazon Prime customer in the UK barely had time to make tea before their order arrived.
Amazon set a new record when this customer received their item 75 minutes after ordering.
During the holiday season, 70% of Prime orders in the UK were delivered the same or the next day.
“Doug Herrington, CEO of Amazon Stores Worldwide, said, “Our ongoing, multi-year global effort on delivery speeds promises even faster service for customers.”
In 2023, Amazon significantly accelerated deliveries to Prime members globally.
Of the over seven billion units delivered the same or the next day, more than two billion were in Europe.
The record for the fastest UK delivery was 75 minutes, but the item and location remain undisclosed.
Mr. Herrington recalled a past conversation with Jeff Bezos about leadership versus caretaking.
Bezos said a leader strives for improvement, embracing challenging, time-consuming, or perplexing new ideas.
“This mirrors Amazon’s approach to speed,” Herrington remarked.
Amazon recently announced plans to start drone parcel delivery in the UK within an hour this year.
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The location is undisclosed but will be from a UK same-day delivery site.
The launch is slated for late 2024.
This is part of a broader drone delivery strategy, including Italy and another US state. California and Texas already have this service.
In 2016, Amazon trialled its Prime Air drone delivery system in Cambridgeshire.
The company stated, “Expanding Prime Air delivery internationally for the first time, we’re excited to innovate for our customers.”
Having delivered by drone in California and Texas for a year, we’ve built a reliable, safe service in collaboration with regulators and communities.
“We’ll continue this partnership to meet the needs of our customers and the communities we serve.”
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