- Amazon introduces AI chatbot
- Q streamlines employee tasks
- AWS responds to competition
According to the company, Q can assist employees with duties, streamline daily communications, and synthesize content.
Amazon has announced that it will introduce Q, a business chatbot that utilizes generative artificial intelligence.
The declaration, delivered in Las Vegas during an annual conference organized by the company to promote its AWS cloud computing service, signifies Amazon’s reaction to competitors who have introduced widely discussed chatbots.
Emergence of ChatGPT
The emerging San Francisco firm ChatGPT by OpenAI introduced one year ago, generated considerable attention from the general public and businesses regarding generative AI tools capable of generating human-like text passages such as essays, marketing proposals, and emails.
Microsoft, the principal investor and operating partner of OpenAI, gained an initial advantage from this attention. Microsoft owns the patent rights to the technology that underpins ChatGPT and has implemented it in the development of Copilot, an array of generative AI tools.
However, it also prompted rivals like Google to introduce their iterations.
A new generation of artificial intelligence, these chatbots can converse, generate text on demand, and even create original images and videos by applying what they have learned from a vast database of digital books, online writings, and other media.
Amazon claims that Q can assist employees with duties, streamlining daily communications, and synthesizing content.
It was also stated that businesses could integrate Q with their data and systems to obtain a more relevant and customized experience.
Presently, the technology is accessible for preview purposes.
Amazon’s Position in AI
Although Amazon leads competitors Microsoft and Google in cloud computing market share, it does not hold the preeminent position in artificial intelligence (AI) research.
A recent Stanford University index positioned Amazon at the bottom, assessing the transparency of the ten most prominent foundational AI models, including Amazon’s Titan.
According to the researchers, less transparency can complicate matters for consumers who wish to utilize the technology by, among other things, determining whether or not it can be relied upon securely.
In the interim, the company has continued to explore AI.
Amazon announced in September that it would invest up to $4 billion (£3.1 billion) in Anthropic, a San Francisco-based AI startup founded by former OpenAI employees.
Additionally, the technology behemoth has been introducing new services, such as an update to its well-liked assistant Alexa that enables users to engage in conversations that resemble human interaction and AI-generated summaries of product reviews for consumers.
