- Starbucks app outage causes chaos nationwide
- DownDetector reports app issues at 8:30 a.m. ET
- Users can’t order via app, causing frustration
Starbucks is closed for Americans countrywide, preventing people from getting a coffee before heading to work.
DownDetector, a website that tracks digital difficulties, reports that the app went down about 8:30 a.m. ET.
Other followers have noticed difficulties with the coffee giant’s website, implying that mobile orders are not accepted.
People have expressed dissatisfaction on social media as they head to work without their coffee fix, with others calling it ‘total mayhem.’
The DownDetector outage map indicates outages in Boston, New York, Washington, DC, Dallas, Chicago, Los Angeles, Tampa, and other important cities.
Approximately 91 percent of the problem is caused by the app, with seven percent of users reporting that they cannot log in to their accounts and two percent unable to checkout.
At least 33 million Americans use the app, although the number of affected users is unknown.
The app provides mobile ordering, payment, and incentives that can be redeemed for free food and beverages.
Additionally, mobile orders account for 25% of all Starbucks purchases.
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People are worried and posting about troubles with the app on social media.
‘The Starbucks app is down, and corporate America discovered SHAKING,’ one X user wrote.
Others are even more dissatisfied because it’s their birthday, and they expect a free drink.
‘It’s my birthday, but the Starbucks app is down. ‘This feels like a terrible conspiracy,’ X user ‘Maureen Van Nest’ wrote.
Users have also uploaded screenshots of the app, which show that they have been thrown out of their accounts and that the app is in a reloading cycle.
Another X user said they had to order coffee in person and use a physical credit card.
‘The app being down is tremendous drama,’ they added.
The cause of the app outage is unknown.
